New Remote Support System
Posted: October 26, 2009
At Connected Technologies we strive to assure that all of our external communications to your company's network resources are managed using the latest and most effective security methods available today. It is through this initiative that we are improving the way that we connect to your vital resources through the use of the latest remote support technology powered by Bomgar.

With Bomgar as our remote support partner, Connected Technologies will deliver secure and consistent remote support based on one of the strongest remote support security technology available today. As an added security measure; with the included connection logging feature, your company will now be able to review who and when connections have been made to your servers and workstations from anywhere in the world while having access to video recordings of all of our support sessions.

The choice to upgrade our method of Secure Server Remote Support has been based on a number of key factors namely security, reliability, consistency, and flexibility. In our research upon choosing Bomgar we found a balance between these factors and a foundation to extend our services to support your company's servers, workstations and connected devices utilizing industry leading 256 bit encryption!

It is at this time we are pleased to announce that this deployment of the Bomgar technology and equipment has been fully completed in our Toronto Data Center and on all of our support systems. To start a remote support session please click here or open a support ticket.

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