Entries by William Shilson

Electronic Recycling & Data Destruction Service

We are excited to announce the launch of Connected Technologies’ Electronics Recycling Program. This service involves the extraction of old, damaged or non-functional IT equipment from your work environment, where it will be recycled or professionally destroyed. Electronic equipment releases toxic materials such as lead, mercury or cadmium into the environment when disposed of directly […]

Windows Creators Update

Microsoft recently released a major update, referred to as the “Creators Update,” available for workstations running Windows 10.  Installation of this update will be prompted by Microsoft in stages, with groups of computers receiving the notification at varying dates and times. To avoid interference with your work, select the option to “Pick a time,” as shown […]

Help Desk Holiday Hours

Our Help Desk will have reduced hours for the holidays. Please note our holiday support hours: Monday, December 25, 2017: Emergency support only Tuesday, December 26, 2017: Emergency support only Monday, January 1, 2018: Emergency support only If you have any questions or concerns about this notice, please contact us. We wish everyone a very safe and joyous holiday!

CCH User Conference 2017

Only 6 more days until this year’s CCH User Conference kicks off in San Francisco and we are looking forward in meeting up with a some of our customers from across Canada as we participate in this annual event. Those in attendance this year should be sure to catch featured speaker Dave Straughan’s presentation of […]

Microsoft Stream Now Available

Microsoft Stream is now generally available worldwide. Customers with Office 365 commercial plans, including: Enterprise, Education, and Kiosk, can take advantage of intuitive video management that enables knowledge sharing, communication, and connectivity in a secure enterprise environment. What is Microsoft Stream? Microsoft Stream is a secure hub for teams to create, share and manage videos. […]

We’re Moving!

To accommodate our growing team, our headquarters is moving to a bigger and better location on Friday July 7, 2017. We’re going to miss our first corporate office, but it’s time for us to move on to the next phase of our adventure. Where Are We Moving? Within the Lionhead Corporate Center, situated on the […]

Canada Day Holiday Helpdesk Hours

Please be advised the office of Connected Technologies will be closed on Saturday July 1, 2017 for the celebration of Canada Day. During this time, live helpdesk services will be unavailable and will resume on Sunday, July 2. Please also note live helpdesk staff will be available on the recognized statutory Canada Day holiday of […]

WannaCry Ransomware Attack

A massive cyberattack has been spreading since Friday, hitting hundreds of thousands of computers and crippling major government and corporate operations. The malware is known as “WannaCry,” and there will likely be many more variants on their way. This attack is still active, but primarily outside North America at the current time. There were widespread […]

Introducing our First Tier 3 Data Center

We are pleased to announce our latest investment in a new state-of-the-art enterprise-class data center facility in Barrie, Ontario. Built to exceed Tier 3 standards, this highly-secure facility features enterprise class infrastructure with 24/7/365 monitoring, power redundancy, biometric access control, advanced video surveillance and security that ensures continuous uptime and availability for our clients’ mission-critical […]