How To Get Help

IT support services as it
should be - responsive, smart and helpful.

You’ll never have to call us twice. We listen, get to work and don’t rest until you’re satisfied.

Customer support doesn’t begin and end with the HelpDesk. At least we don’t believe it should. There are hundreds of technical experts working behind the scenes that you may never meet or speak to working around the clock to ensure continuous, uninterrupted services for our customers.

We are a service company – with the emphasis on service.

HelpDesk Hours

Monday – Friday
7:00AM – 8:00PM EST

Saturday – Sunday
9:00AM – 5:00PM EST

Support Center

By visiting our support center you can open a support ticket in just a few simple clicks. Other options such as chat and remote support are available on this portal.

Live Help - Let’s Chat

Just look anywhere on our site and you will find a Live Help button. Click this button and connect with a representative in the appropriate department instantly through a full featured chat session.

Call Us

We’re here and you will never have to wait in long queues to talk to a friendly team member. Give us a call 416.855.3030, 778.819.6955 or toll free at 877.793.3030.

© Copyright - Connected Technologies Inc.