Primary Contact – The primary contact has the authority to add additional resources such as disk space, RAM, or Bandwidth to any services of which are currently active. This contact has full capabilities to add, edit or delete users from any services such as Exchange, CTI Cloud and VPN’s. They may also have access to all of your companies support tickets and communication if requested.  In additional the Primary & Secondary contacts will receive all notifications and alerts from our Network Administration and Support Teams which relate to your active services.

 Secondary Contact – The secondary contact has the authority to add additional resources such as disk space, RAM, or Bandwidth to any services of which are currently active. This contact has full capabilities to add, edit or delete users from any services such as Exchange, CTI Cloud and VPN’s. They may also have access to all of your companies support tickets and communication if requested.  In additional the Primary & Secondary contacts will receive all notifications and alerts from our Network Administration and Support Teams which relate to your active services.

 Accounts Contact – The Accounting contact has the authority to inquire or apply payments to invoices relevant to your account.